Dynamics 365 workshops for Partners Bratislava
- 27.11.2017 - 28.11.2017
- Microsoft Slovakia (Apollo Business Center II, Bratislava)
- Bratislava
- Microsoft
We’d like to invite you to participate in two 2-day in-person workshops focused on deepening your knowledge in Dynamics 365.
Dynamics 365 Functional Consultant boot camp
2-day training focused on the skills needed to complete a Level 200 Deployment of Microsoft Dynamics 365.
Target audience: functional Consultants, developers and Junior Solution Architects are typical roles attending this training and it requires intermediate understanding of Microsoft Dynamics 365
Instructor: Gus Gonzales - 6-time Microsoft MVP with 10+ years of experience Implementing Microsoft Dynamics 365, and he will cover best practices gathered over hundreds of Microsoft Dynamics 365 implementations. In addition to Instructor-Led training, you will spend hours on hands on activities and exercises based on real world situations and opportunities.
The training is 100% financed by Microsoft and free-of-charge for attending Partners.
It will be delivered in English.
Prerequisites
It will be delivered in English.
Prerequisites
Mandatory completion of the following Virtual Courses:
- 81066AE: Introduction to Microsoft Dynamics 365 - https://mbspartner.microsoft.com/D365E/CourseOverview/1482
- 81056AE: Sales Management in Microsoft Dynamics 365 - https://mbspartner.microsoft.com/D365E/CourseOverview/1523
- 81057AE: Agent Enablement in Microsoft Dynamics 365 for Customer Service – https://mbspartner.microsoft.com/D365E/CourseModules/1466
- 81058AE: Service Intelligence in Microsoft Dynamics 365 for Customer Service - https://mbspartner.microsoft.com/D365E/CourseModules/1464
- 81060AE: Configuration in Microsoft Dynamics 365 for Sales and Customer Service - https://mbspartner.microsoft.com/D365E/CourseOverview/1441
- 81059AE: Customization in Microsoft Dynamics 365 for Sales and Customer Service - https://mbspartner.microsoft.com/D365E/CourseOverview/1425
Accessing Dynamics Learning Portal (DLP) To participate in this course, it is highly recommended that you have access to the DLP and have verified your access.
This course is centered on teaching configure, customize, deploy, manage, and support a Dynamics 365 for Sales and Customer Service implementations. The student at the completion will understand:
- Microsoft Dynamics 365 Sales entities and components
- Microsoft Dynamics 365 Service entities and components
- Functionality available with each different license type
- Tenants, Instances, and Administration of Dynamics 365 Customer Engagement
- Customization and Configuration of entities, forms, fields, views, charts, and dashboards
- Custom Apps and Custom User Experiences
- Unified Service Desk
- Field Service
- Voice of the Customer
- User Management, Authorization, and Security
- Data Migrations and Data Integrations
- Workflows, Microsoft Flow, Business Process Flows, Business Rules
- Application Lifecycle Management
- Integration with Microsoft Exchange, and Microsoft SharePoint
- Working with AppSource Solutions, and ISVs
- Functional Consultant and Solution Architecture skills
- Staying engaged with the customer after the deployment has been completed
- Aplikační a serverové služby
- Workshop
Zdarma
