Dynamics 365 Customer Engagement Technical Seminar for Partners

  Microsoft Dynamics

If you are ready to refresh your knowledge about how Dynamics 365 Customer Engagement can help your business, we have organized one-day technical training with this topic. This training takes an accelerated approach to covering all the major aspects of using, customizing and extending Microsoft Dynamics 365 CE platform.

We believe this content can help you to make together amazing solutions on Microsoft Dynamics 365, and that is way this training will be free of charge. The entire training will be in English.
 
About the trainer:
Ivica Ivancic is Dynamics 365 Customer Engagement Technical Architect working for Microsoft. His passion and expertise have always been around architecture of the different business applications using the cutting edge technologies. With more than 10 years of Microsoft Dynamics CRM experience he has moved from the software developer over project manager and team lead, to the business development and solution architect working closely with partners and customers. At the current he is working closely with many Microsoft’s partners on building reusable customer solutions based on the Dynamics 365 platform.

Level of sessions: 300

Audience: implementation consultants, technical consultants, architects and support professionals.
 
Agenda:
  • Dynamics 365 Customer Engagement platform overview
  • What’s New in ver 9.0
  • Data Modeling
  • User Experience
  • Business Process Flows
  • Solutions and App Modules
  • PowerApps & Flow
  • Resources, Certifications

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